No reservations are required, or accepted for Day Soaking. All passes are sold at entry and are first come, first serve.

Day soaking and private soaking appointments include a towel and locker. You are welcome to provide your own robe and sandals. If you would like to rent a robe, the cost is $18. If you’re staying overnight with us, your room is stocked with two robes. We recommend all guests bring sandals, water bottle, and mineral based (oil free) sunscreen.

Our guest’s privacy and comfort is very important to us. We have three private, gender-neutral bathroom/changing areas available upon request. Please inform us of your preference when upon check in.

Upon your arrival, please check in at the Main Lobby.  We recommend arriving 15 minutes prior to the start of your private soaking appointment so that you have plenty of time to check in and get settled. If you are joining us for day soaking, simply arrive at your leisure!

To protect the integrity of our waters and the health of our guests, before entering the pools, please shower with our signature Ojo body wash until you are completely free of lotions and oils. Oil-free mineral sunscreen may be worn in the pools.

Our communal thermal soaking pools and private pools are typically between approximately 98 and 105 degrees fahrenheit. There are nine public mineral soaking pools: Iron, Soda, Lithia, Upper & Lower Cliffsides, Arsenic, Big Pool, Terrace and Mud Pool. Every pool flows with pure mineral water straight from our hot springs and naturally rich in iron, lithia, arsenic, and soda.  We recommend guests use mineral based (oil free) sunscreen to help protect the integrity of the waters. It is available for purchase in our gift shop.

• When in soaking areas, we ask that guests use whisper voices to maximize the opportunity for relaxation. The Soda Pool is a silent, zero-talking area.
• Swimwear is optional during private soaking sessions, but proper swim attire is required in communal soaking areas.
• Children under the age of 13 are not permitted in the Springs, but are welcome in guest rooms and the Artesian Restaurant. Guests age 13-17 must be accompanied by an adult (18+).
• Please silence phones and no phone conversations while in springs area; please refrain from taking photos of anyone not in your party.
• Smoking is prohibited everywhere except the large parking lot.
• Pets are not allowed at Ojo Caliente.
• Alcohol, glass containers, and outside food are not permitted in soaking areas. Snacks and drinks are available for purchase the gift shop.
• In the event of inclement weather, such as lightning, we may vacate and close the pools until it is safe for soakers to return. 
• Gratuity is optional and accepted with gratitude by our hard-working spa attendants.
• To cancel or change a soaking appointment, please call 877-977-8212 at least 24 hours beforehand to receive a refund to the original form of payment.
• Age requirement for all spa treatments is 18+