Ojo Caliente Resort Info

To make a change to your reservation or to cancel your reservation, please call 877-977-8212.

Lodging Cancellations
We will refund the deposit to your original form of payment when you cancel seven days in advance of arrival. A 50% deposit of the cost of your stay is required at time of booking. For one-night stays, the full cost and tax is due at booking.

Spa & Private Soaking Cancellations
We ask for 24 hours or more notice for cancellations. For cancellations within 24 hours of the appointment time, your credit card used to reserve your treatment will be charged for the full amount.

Card Preauthorization
We require a credit or debit card be provided upon check in for the remaining balance of you room and also for authorization of incidentals. If it’s an option for you, we recommend supplying a credit card, as debit card preauthorization’s may take 5 to 7 business days to be released depending on the policies of your financial intuition.

Check in begins at 3pm. Check out is at 11am.

Our apologies, but at this time we are unable to offer late check out or early check in.

Lodging guests have unfettered access to our communal soaking pools from 7:30am – 10:00pm. This includes day of check-in (before 3pm) and check-out (after 11am).

Depending on staff availability, your room may not receive daily housekeeping service.  Please hang the “please service room” tag on your door if you need a refresh. 

When lightning strikes occur within a 10-mile radius from the resort, all pools, soaking areas and showers must be vacated in order to ensure guest safety. Soaking is allowed to resume 30 minutes after the last lightning strike within the 10-mile radius. We recommend checking weather forecasts prior to your arrival.

Pets are not allowed to be left in or around automobiles while guests are on property. Pets are not allowed in lodging units or springs area unless they are a service animal. Guest Service Agents will ask the following questions: is a service animal required because of a disability, and what work or task has the animal been trained to perform? We reserve the right to call animal control should we find an unattended animal.

Ojo Caliente in a smoke and vape free resort.
Please note there will be a $250 deodorizing fee charged to rooms, per animal, with evidence of unauthorized pets and/or smoking of any kind.

Food and drink, with the exception of water bottles, are not permitted inside the springs area. Please enjoy your meals and snacks in our newly renovated ramada up the hill from the front entrance or in our beautifully landscaped front courtyard. Alcohol is not permitted in the springs area.

 Ojo Spa Resort properties are 13 and older resorts. Guests under age 13 may join for lodging and dining only and are not permitted in the soaking, pool, or spa areas. Minors under 18 must be accompanied by an adult at all times.  You must be 18 years or older to receive a spa treatment.

 Parking at Ojo Caliente is free for overnight guests and day use guests. However, parking is limited so if you are coming to enjoy day soaking, we recommend car-pooling if possible.

See details about directions to our location here.

We recommend bringing the following: swimwear, sunglasses, hat, sunscreen, sandals, water bottle and comfortable walking shoes.

Note that weather can change suddenly in the high desert, and we can unexpectedly receive monsoon rain, snow, high/low temperatures and wind. We suggest packing layered clothing in every season.

Our guest rooms come stocked with two signature Ojo robes and towels are available at our pools. Our Gift Store offers an array of items for purchase, often including premium skincare products, swimsuits, sandals, snacks and beverages and more.

We have two universal charging hook-ups available to guests. They are located on the south end of the main parking area near the Yoga Yurt and Casa de Ojo. It is an Enel Way machine with 50kW power costing $.60 per kWh. Kit Carson Electric Company owns the machine, and their service line is 1.844.584.2329 if you need assistance. Tesla owners, please bring adaptors. 

Most room types include local coffee and tea, signature Ojo hair and body products, spa robes, a mini-fridge and microwave. The Historic Hotel rooms do not include coffee, tea, mini-fridge, microwave, or private showers. Click below to view an extensive list of room types and their amenities, as well as resort amenities.

Ojo Caliente Lodging

Depending on staff availability, your room may not receive daily housekeeping service.  Please hang the “please service room” tag on your door if you need a refresh.

High Altitude
Ojo Caliente is located amidst Northern New Mexico’s dry climate and our spa resort sits at 6,200 feet. As such, we recommend guests take care to:

Stay hydrated
Consider consuming caffeine and alcohol in moderation
Get plenty of rest
We have found these precautions tend to help guests get the most out of enjoying our high elevation, high desert spa resort

Dark Nights
Thanks to minimal light pollution, New Mexico is known for its dark night skies—perfect for star-gazing. Around our sprawling spa resort, you will find that our grounds are dimly lit in order to help preserve a natural and relaxing environment. When navigating the resort after the sun goes down, please consider using the flashlight provided in your guest room.

Ojo Caliente property map.

Please remember that Ojo Caliente Mineral Springs sits in a rugged, natural environment. Be cautious of wildlife when walking around property, utilizing the BLM trails and staying in the RV park.

We offer vegan, vegetarian and gluten-free dishes in our dining establishments. Please discuss any dietary requirements with your reservationist when booking and our culinary team will make every effort to accommodate requests. When dining, please always disclose any allergies to your server.

Complimentary coffee is served daily in the Wine Bar from 7:00am – 9:00am.

Lodging guests can enjoy the 9 am or 10:45 am yoga class complimentary with your stay. These classes are reserved for lodging guests only.

We also offer a 12:30 pm Yoga Flow for $25/person. This class is open to the public. Please pre-pay at the Front Desk.

There is also access to public hiking trails. For quiet solitude and reflection enjoy our meditation trail along the river. During the winter months enjoy the campfire near the spa entrance building each evening.

Each room has free Wifi. Most cell providers have very limited coverage at the resort.